The ROI of Design and Branding: Why Good Design Pays for Itself (Literally)
Think your brand isn’t important? Go ahead, keep blending in with your competition. We’ll be over here turning branding into cold hard cash.
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Have you ever visited a website and just felt lost? Maybe the buttons were hard to find, the pages were cluttered, or it took forever to load. We’ve all been there! These frustrating experiences are usually the result of poor UX design (user experience design). And guess what? It can make or break a website.
If you want your website to be user-friendly, functional, and, most importantly, keep people coming back, you must nail a few fundamental design principles. So let’s break it down into five easy-to-follow UX design principles you can apply today to boost your website.
Let’s start with something we can all agree on simplicity. When a website is simple and intuitive, users know exactly where to go and what to do. Think about Google’s homepage—it’s one of the most visited sites on the planet, yet it’s as simple as it gets.
Why does simplicity work? People don’t have time (or patience) to figure out a cluttered interface. If your site bombards users with too much information or complicated navigation, they’ll likely leave before figuring out what your site is about.
A good example: Google. Its interface is as minimal as it gets, focusing on just one thing: search.
A bad example: Any website that feels like it’s throwing a party with pop-ups, flashing banners, and a million different links. Keep it simple, and your users will thank you!
Imagine walking into a new store where every aisle looks completely different—confusing, right? That’s what happens when a website isn’t consistent.
Consistency means keeping things like your colors, fonts, and buttons uniform across the site. It helps users feel comfortable and know what to expect. When your navigation, design elements, or even your tone changes from page to page, it leaves users guessing, which is never a good thing.
A good example: Apple’s website. No matter where you are on their site, the design feels familiar and intuitive.
A bad example: Sites where the homepage has one design style, and the rest of the pages look completely different. It’s like visiting a different website with every click.
At the end of the day, your website isn’t about you—it’s about your users. That’s what user-centric design is all about. It’s making sure that everything on your website is designed with the user’s needs, behaviors, and goals in mind.
Think about it: Why do people visit your site? Is it to buy something? Read information? Find a solution to a problem? Whatever it is, your website should be built around helping them do that as easily as possible.
How to be user-centric:
A good example: Airbnb. The design is super user-focused, with intuitive navigation and clear calls to action, making booking a stay a breeze.
A bad example: Sites that ignore mobile users or make key information hard to find—think of a restaurant website where you can’t even find the menu without digging!
Imagine a newspaper where the headline is tiny and buried at the bottom of the page. Weird, right? That’s because visual hierarchy was ignored! On a website, this principle helps users figure out what’s important and where to focus.
Visual hierarchy is all about organizing your content so that the most important elements catch the user’s eye first—whether it’s a headline, a call-to-action button, or a product image. You can guide users’ attention using size, color, and placement.
How to create a strong visual hierarchy:
A good example: Websites with clear, bold headlines, followed by helpful text and easy-to-spot buttons.
A bad example: Sites where everything is the same size and color, leaving users confused about where to look or click.
Ever clicked a button on a website and wondered if it did anything? That’s because there was no feedback! Feedback in UX design means letting users know that their actions (like submitting a form or clicking a button) have been registered.
People need confirmation that what they did worked. Whether it’s a small animation, a loading indicator, or a success message, feedback helps users feel more confident in their actions.
How to provide feedback:
A good example: E-commerce websites that show an animation or message when you add an item to your cart.
A bad example: Forms that give no feedback after hitting “Submit,” leaving users wondering if it worked.
So there you have it—five simple UX design principles that can make or break your website. By focusing on simplicity, consistency, user-centric design, visual hierarchy, and feedback, you’ll create a site that’s not only visually appealing but also easy for your users to navigate and enjoy.
Remember, your website is like the face of your business online. Make it one that users love to interact with, and you’ll see the benefits in both engagement and conversions.
Ready to start applying these principles? Take a look at your website and see where you can make improvements. Your users—and your business—will thank you!
Think your brand isn’t important? Go ahead, keep blending in with your competition. We’ll be over here turning branding into cold hard cash.
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